Notre cerveau a besoin de repos et de concentration pour bien réfléchir. En équilibrant notre temps, énergie et attention, nous nous revitalisons avec des siestes, de la méditation ou même un défi de pompes rapides.
IN A NUTSHELL
Bellroy is a fast-growing global brand. We have warehouses, stockists and customers all over the world and are working with a growing list of retailers across Australasia. Your role as a highly organised sales coordinator will be to make sure our retail partners have the support and resources they need.
From processing orders, sharing shipment tracking with retailers, and working with our logistics team across our supply and operations planning request board, there are a lot of details to keep tabs on. This doesn’t scare you though because you’ve got the organisational skills and knack for coordinating and improving systems and processes. If you’re looking for a rewarding job that’s a bit different with plenty of room for personal and professional development, this might be for you.
Bring us your can-do attitude, people skills and love of organising. In return we’ll provide you with an award winning company culture, a passionate team and an environment to develop your skills.
YOU COULD BE THE ONE, IF…
- 1-3 years professional experience in sales support, preferably with some customer service experience and familiarity with NuOrder or other B2B sales platforms.
- Excellent verbal and written communication with an appropriate blend of professionalism and friendliness.
- You love paying attention to the details. Item codes, prices, currencies… they can fly across your screen without raising your blood pressure.
- You’re cool under pressure, and work well when things are busy and time is tight. You know you’ll get it all done (and done accurately) if you take the ‘one thing at a time’ approach.
- Strong organisational and prioritisation skills with a sharp eye for detail (you have an uncanny ability to pick up potential issues or inconsistencies so they don’t become a problem later).
- You are computer savvy and very much at home on the internet. We use best-in-class software solutions such as Slack and Asana for internal communication and project work. Google Sheets is a constant, so it’s great that you’re comfortable in spreadsheet land.
- A great attitude, you’ll bring energy and a solutions-focused attitude to work every day
- A desire to work collaboratively with other departments in a team within a fast-paced, agile environment
IF YOU WERE HERE LAST WEEK, HERE ARE SOME OF THE THINGS YOU MIGHT HAVE DONE
- Processed an order for a retailer based in Melbourne for products that are available-to-sell in NuOrder and shared them on order tracking and invoice details.
- Responded to retailer questions about where their order or invoice was at, clarified sku codes, new product availability dates, payments and warranties.
- Attended the weekly wholesale team meeting where you’ll share progress on orders processed, and any inventory availability issues.
- Spent time with the sales manager responsible for Australia and New Zealand planning out a new product release or range showing.
- Shipped out new product samples to a retailer or the sales manager ahead of an important meeting.
- Worked with the logistics team to remove stock from forecast orders and allocated them to sales orders.
- Worked with our Retail Marketing Manager to create customised line sheets in NuOrder.
WHY WORK FOR BELLROY?
We make great products that delight people in their everyday lives. We help our staff love their work and grow as people. Internally we’re proud of our workplace culture; externally, we’ve been recognised as Australia's Best Place to Work, in the “< 100 Employees” category. We believe in working to help make the world a better place. As a certified B Corp, we’re innovating to improve the sustainability of our materials sustainability of our materials to reduce our impact on the environment and make sure our products last as long as possible. We are constantly looking for better ways to do… well, everything. Want to help us?
LOCATION AND HOURS
This role is full time and is based at our office in Collingwood with some wfh flexibility. We are an international brand who operate across many timezones so some out-of-standard-hours work is required.
Date de début du contrat : We're ready when you are!
How to apply
Have a good look around our website, read Our Story page and get a feel for who we are. If you think you’d be a good fit, please send us your cover letter, resume and answers to the questions below
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Q1: Using examples, share what time management and productivity techniques you use to plan, prioritise, and manage your day.
Q2: A retailer has emailed you to advise that they have not received their products by the required timeframe. How do you respond to this email and what action will you take to ensure that the retailer receives their products?
Q3: Tell us about a time when you encountered a particularly difficult customer and were able to resolve the issue.
