Careers at Bellroy
Marketplace Operations Coordinator

IN A NUTSHELL

At Bellroy, we pour our heart and soul into designing products that delight our customers every day and we work hard to ensure folks all around the world have the chance to experience that. We sell our products through multiple channels with a digital marketplace portfolio of 18 (and counting) including Amazon, Rakuten and Iconic. As we continue to expand our reach through new platforms, we’re searching for a new team member to help streamline our digital marketplace processes, ensure operational efficiency, and make sure our products reach our customers seamlessly.

This is a newly created role and as our Marketplace Operations Coordinator, you’ll be an integral member of our Logistics & Sales Operations Team. You’ll work closely with our Amazon E-commerce Manager, Digital Content Coordinator and the rest of the Logistics team. If you’re searching for an inclusive team, a dynamic work environment, and a role where you learn something every day, keep reading!

YOU COULD BE THE ONE IF YOU...

  • Have a couple of years of experience working, ideally in marketplace operations or a sales operations role within an e-commerce business with a desire to develop your skills further in this area
  • Can navigate your way through new systems and are interested in understanding how marketplaces function
  • Are proactive and self-motivated, you take responsibility for the work you produce but also know when it’s time, or better to bring in others for their input
  • Don’t mind navigating through ambiguity and comfortable within an environment that is constantly evolving
  • Are driven to create and improve processes. You want to find better ways of doing things and would enjoy documenting these to ensure others can follow these with ease
  • Are exceptionally organised, with incredible attention to detail - you’re comfortable working in spreadsheets and enjoy working with numbers
  • Possess strong communication skills and want to work collaboratively in a team within a fast-paced, agile environment

Note: We are open to applicants from different backgrounds, so if you don’t tick every one of these points but the role is something you’d love to do, please apply anyway. We’d love to hear from you.

IF YOU WERE HERE LAST MONTH, YOU MIGHT HAVE...

  • Collaborated with the production team to develop a warehouse process for returned products from the various marketplaces
  • Conducted a weekly check on our Amazon Account Health, making sure our shipping performance, policy compliance and customer service performance meet our standards
  • Sat in on our bi-weekly Amazon Account catch-ups with our US Account Manager to review monthly sales, listing optimisation opportunities and upcoming campaigns
  • Worked with the Digital Content Coordinator to create a process to set up our listings on a new marketplace in Singapore
  • Met with your manager for your weekly 1-1 and talked about something new you learned from this week
  • Developed and implemented a process to monitor and remove unlicensed sellers across various marketplaces, to ensure optimal listing performance
  • Joined our company All Eyes Meeting, and had a preview of new products we will be releasing soon

WHY WORK FOR BELLROY?

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve (the sustainability of our materials)[https://bellroy.com/collection/materials-guide]. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).

LOCATION AND HOURS

This role is full-time and based in our Collingwood office with work-from-home flexibility.

Start Day: We're ready when you are!


NOTRE MISSION

Imaginer de meilleurs moyens de transporter vos affaires.
Utiliser notre influence pour la bonne cause.
Aider le monde et notre équipe à s'épanouir.

Nos espaces

Bellroy' est un mélange de nos origines – Bells Beach et Fitzroy. Bells Beach apporte un côté décontracté alors que Fitzroy apporte un style urbain et créatif. La ville et la mer ; inspiration et aventure. Ensemble, ils créent le parfait équilibre.

Bells Beach

Notre QG à la plage se trouve juste derrière une grande dune de sable qui surplombe les spots de surf les plus réputés d'Australie. C'est là, dans le Maker Lab, que nos Product Designers innovent et que notre équipe commerciale passe la journée sur Skype en consommant une quantité copieuse de café. L'ambiance est plus tranquille ici que chez nos voisins de Fitzroy et nous aimons nous concentrer sur notre processus créatif. Nous allons au café d’à côté dès que nous avons une petite faim ou que nous voulons espionner les surfeurs. Parfait pour se ressourcer en respirant un peu d'air (salé) frais.

Fitzroy

Notre espace Fitzroy se trouve au cœur de Melbourne, où nos équipes créatives, marketing, ingénierie et opérations travaillent sur les campagnes et l'expédition sécurisée des produits Bellroy dans le monde entier. En sortant, vous découvrirez des rues animées (et le meilleur restaurant de ramen à cette extrémité de Tokyo).

A distance

En plus de nos deux sièges sociaux nous avons une équipe qui travaille à distance - de l'Australie occidentale à des régions de l'Asie, aux États-Unis, à l'Europe. Être global est au coeur de Bellroy car cela nous maintient connectés et nous permet d'envisager la vie sous plusieurs regards. Si vous disposez d'une connection internet et si vous avez de la flexibilité pour faire partie d'une équipe que vous ne verrez pas tous les jours, vous pouvez envisager de joindre notre grandissante toile globale.

Our team image

Notre équipe

Le succès de Bellroy dépend de la diversité de nos équipes. Nous sommes une belle bande de penseurs et d'artisans venant de plus de 25 pays (pour l'instant). Chacun a des compétences uniques qui sont mises à profit pour réaliser une vision commune - Imaginer de nouveaux moyens de transporter vos essentiels ; utiliser notre entreprise pour influencer le monde de manière positive ; aider la société, et notre équipe, à s'épanouir.

Voir notre page LinkedIn

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